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Customs Clearance

Our team has extensive experience working with various types of cargo and is ready to offer customized solutions for each client. We help our clients avoid delays at customs and minimize risks associated with incorrect documentation.

Our range of services includes customs clearance under the client’s digital signature, customs representative licensing, and the "Importer" service (supply and clearance of goods under our company’s contract), allowing us to handle customs clearance for export and import cargo of any complexity.

The experienced specialists in our company provide comprehensive support at all stages of customs clearance, enabling clients to focus on their business processes.

Years of experience with a well-established team

Tons of general cargo processed in 2023/24

Terminal in Vladivostok

Units of special equipment processed in 2023/24

Terminal in Nakhodka

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FAQ

What documents are required for customs clearance of cargo?

How long does the customs clearance process take?

The customs clearance process takes one business day from the moment all necessary documents are provided by the client.

What are customs duties, and how are they calculated?

Customs duty is a mandatory payment levied by customs authorities in connection with the movement of goods across the customs border. It is calculated based on the value of the goods, their classification according to tariffs, and any preferences applicable during a specific period.

What are the specifics of customs clearance for cargo from China?

The specifics of customs clearance for goods from China are similar to those applied for other countries. All processes strictly adhere to the requirements of Customs Law and Tax Law.

How does your company ensure transparency in the customs clearance process?

We provide calculations and reports on deductions. In our process, only the customs representative’s fee is charged, which makes the client’s expenses clear and predictable.

What should I do if my cargo is delayed at customs?

We have significant experience in addressing various issues related to customs clearance delays. We possess a variety of tools for effectively resolving matters of any complexity.

What is your liability in case of issues with customs clearance?

We take full responsibility for the quality of our services, including liability to the client and customs authorities, as we act as a customs representative.

What is the cost of customs clearance services?

The cost of customs clearance services is up to 5,000 rubles, depending on the type and volume of services provided.

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